Optimize Account Health
We conduct in-depth assessments to optimize your account, ensuring adherence to Amazon’s standards and policies for peak performance.
Safeguard Your Amazon Presence
Amazon Account Health
Work with us to enhance the health of your Amazon Seller account, ensuring it follows guidelines and stays active.
Resolve Account Issues
We manage appeals and reinstatements, addressing account issues swiftly to maintain your seller privileges and reputation.
Protect Seller Account(s)
We defend your account from risks such as policy violations and competitive threats, to help you maintain a secure and compliant Amazon presence.
Account Management
We navigate your Amazon account’s complexities, from assessments to appeals, to help you maintain compliance as a seller.
Get help with:
- Account Assessment
- Account Appeals
- Reinstatement
- Escalation
- ASIN Appeals
- Seller Account Protection
- Account Support
Custom Pricing
Submit details like your name, account URL, gross revenue, and active duration to receive a customized pricing plan.
- Personalized estimates
- Pricing that reflects your business scale
Request a Custom Quote
Amazon Account Assessment
FAQs About Amazon Account Health
Amazon account health is a seller’s standing or performance status on the Amazon marketplace. It’s a measurement of how well a seller follows Amazon’s performance metrics and policies. Key components of account health include:
- Order defect rate (ODR)
- Late shipment rate
- Pre-fulfillment cancel rate
- Valid tracking rate
- Return dissatisfaction rate
- Policy compliance
To improve you Amazon account health you should:
- Monitor performance metrics
- Enhance order fulfillment
- Manage inventory effectively
- Respond promptly to customer inquiries
- Handle returns and refunds efficiently
- Request feedback removal
A good Amazon account health rating (AHR) is indicated by a score within the range of 200 to 1,000 points, categorized as “Healthy” and represented by the color green.
If your AHR falls into the “At Risk” category, shown as yellow, your score is between 100 to 199 points.
An “Unhealthy” AHR, marked in red, is indicated by a score of 99 or lower, at which point your account is either at risk of deactivation or may already be deactivated.
AMZ Simple provides comprehensive consulting services to help you keep your account active and healthy.
Your Amazon account could be deactivated for various reasons, often related to violations of Amazon’s policies or performance issues.
The most common reasons for account deactivation include:
- Policy violations
- Poor performance metrics
- Account verification issues
- Payment issues
- Customer complaints
- Inactivity
- Review manipulation
- Linked accounts
- Failure to address performance notifications
AMZ Simple provides account health services to help you prevent deactivation for any reason.
Yes, maintaining good account health as an Amazon seller offers several benefits, including:
- Increased sales potential
- Eligibility for Amazon programs such as Amazon Prime, Buy Box eligibility, and Amazon’s Fulfillment by Amazon (FBA) program, which can further boost sales
- Reduced risk of account suspension
- Customer trust and confidence
- A competitive edge
- Lower operational stress and costs